We're here to support you
Our customers have 24 hour a day access to our Help Desk
Support with zOSEM and CICS/EM products
The Help Desk allows authorized users to perform the following functions:
- Open a new PMR
- Review and Update existing PMRs relating to your site
- Obtain PTF information
- Download product installation files and manuals
- Download product maintenance
- Review Trident newsletters and HIPER PTF advistories
- Send Dumps to Support (FTP Instructions)
Email Support: support@triserv.com
For support with ESPS, PETS, and other services/products
The Help Desk allows authorized users to perform the following functions:
- Open a new PMR
- Review and Update existing PMRs relating to your site
Email Services: esps@triserv.com